The Catalyst Team
| Profiles: | ||
| Nick Horan | Mark Charnick | |
| Jill Wheeler | Emma Deacon | |
| Rita Jeffery | Sheena Thomas | |
| Doug Dunn | Emma Campbell | |
Nick Horan - Catalyst Coaching Skills Director
Nick has extensive experience gained within the Coaching, Learning and Development arenas that spans over 20 years. He has used his extensive commercial, entrepreneurial and personal experiences to set new benchmarks, within the coaching world.
His natural intuitive feel, for what drives individuals and successful organisations, provides the vision and support to the Catalyst Coaching team. His passion to offer the very best for each and every coaching journey, is a credo that flows through the team and underwrites the continued success of the accredited Catalyst Coaching programmes.
Jill Wheeler - Head of Mentoring & Learner Support
Jill’s experience and varied background gives her the ability to provide the highest standards of service and support within Catalyst. Her focus is to support to student coaches, who are working towards their accreditation. She approaches this task with a simple philosophy, “To treat others how we like to be treated our self”. Jill firmly believes that real support is not about treating everybody the same, but about understanding them and meeting their needs as individuals.
In the past, Jill worked primarily in the retail sector in HR Management and Training, although earlier roles also involved Customer service and Sales and Marketing. In 2005 she trained and successfully achieved her license to work in the corporate arena as a Coach/Trainer for Tesco, where, she was involved in implementing a bespoke Cultural Change programme for the organisation, focusing on Leadership. Subsequently, Jill decided to further her career in Coaching and gained a Distinction in her Coaching accreditation, endorsed by the ILM - Institute of Leadership and Management.
Jill runs her own Coaching and Training business; she is a Corporate and Personal performance Coach and Trainer. She also finds time in her busy schedule to contribute, and she is currently involved in a voluntary Leadership Coaching programme for a London University. Her specialist area is confidence and self esteem Coaching; she believes it is important as it relates to everything we do whether it is to create more fulfilment in our life or improving the bottom line in an organisation. She sees coaching and supporting others to ‘Be who they want to be’ as personal fulfilment rather than work, which accounts for her passionate style!
Rita is the Head Marker at Catalyst Coaching, responsible for the students working towards their coaching accreditation. She is a practitioner in the use of both the Myers Briggs type indicator and The British Psychological Society (level B) personality questionnaire, which she uses as an aid to coaching and developing individuals.
Rita has worked primarily in financial institutions, spending the last 10 years of her career in learning and development. Her previous roles have included managing over 70 staff in a customer services environment, design and delivery of Learning and Development for 750 staff across 21 sites. During this time she has coached individuals at all levels in their careers from trainee managers to senior directors.
Doug Dunn - Senior Software Trainer & Accredited Life Coach
Doug has worked for Catalyst since the year dot! Over the past 9 years he has delivered IT training to a wide range of organisations and businesses. Recently he completed the Coaching Skills Accreditation through Catalyst and is delighted to work with the coaching team whenever he can.
He believes coaching training is for everyone and that coaching skills can be applied to all areas of life. Doug's aim is to work as a business coach and show how coaching can be a great benefit to the growth of organisations.
Mark Charnick - Coaching Relationship Manager
Mark joined Catalyst in January 2007 after a successful 16-year catering career working in Southampton, London and France.
Though the passion for catering was there, he seemed to be missing the "work life balance" he was looking for.
Since joining Catalyst and experiencing the coaching journey he found that balance. He has first hand knowledge of the coaching journey and with these experiences, working as part of another passionate team he finds great satisfaction in helping those considering coaching...
He is a strong believer of "It's never too late to be who YOU want to be"
Emma Deacon - Business Services Manager
Emma joined Catalyst in 2004 after a career in Travel as a manager, running two multi-million pound travel agencies. Her solid experience in a strict customer service environment led her to be head hunted to work for Catalyst in client services. After two years of dedicated work, Emma was promoted to Operations Manager and trained several members of staff.
Due to her dynamic capabilities, she was further promoted to the role of Business Services Manager and Assistant to the Managing Director and Personnel Director.
Emma is involved in assisting our student coaches on many aspects of their journey. She helps to ensure that things run smoothly! Another important part of her role is to organise the up and coming Exhibitions and Networking events, which support the development of our Catalyst Coaching Community.
Emma has been in Catalyst for such a long time that she is a fantastic source of knowledge; hence everyone calls on her when they need any sort of help! Her experience in providing outstanding customer service and exceptional skills in so many other areas mean that she’s an integral part of the Coaching team.
Sheena Thomas - Client Services Manager
You know those people who are so organised and clever they can take on any task? Sheena is one of those people!
Sheena is the Client Services Manager for Catalyst Coaching. She has been working with Catalyst since October 2006 and has been instrumental in setting up all current operational processes at Catalyst. Her eye for detail and exceptional organisational skills are integral to the Catalyst Coaching team.
Sheena has 8 years of experience in customer service and operations and is very passionate about customer satisfaction. Sheena has the knowledge and skills to ensure that Catalyst’s coaching journey is a fantastic experience for our coaches.
Sheena is highly motivated and positive in everything she does, she makes scheduling courses and events look easy!
Emma Campbell - Coaching Skills Coordinator
We were very pleased to have Emma Campbell join us as Coaching Skills Coordinator. Emma is a breath of fresh air that is passionate about making sure our client needs are met with a smile!
She’s actively involved with the coordination for all Catalyst Coaching events and helps to ensure things go well at every event. Her positive attitude and motivation to get things done ‘right’ mean she is an invaluable addition to the coaching team. Emma is here to help you in the best way she can, so please give her a call if you have any queries. And make sure you say ‘Hello’ whenever you come in to our head office!